Anne deLain Clark: How to Have Authentic Conversations – TPS512

Anne deLain Clark started as a transformative mediator the week of 9/11. Since then, she’s been transforming human relationships in businesses, government, and families. She specializes in high-stress environments and highly charged circumstances, helping people successfully breach gaps in understanding and perspective so they can find mutually satisfying outcomes. Her greatest satisfaction is to witness the shifts in people as they discover common needs and shared solutions.

Highlights

• Anne deLain Clark explains how her family-of-origin and beginning work experience led her to become a mediator.
• She learned that it’s not necessarily what you say but how you present it.
• Anne talks about common communication stressors in the workplace and why developing empathy and compassion are important.
• We examine why so many people have problems asking questions when they are in a conversation.
• Every culture has a different “pause time”. This time in New York is a lot less than pause time in New Mexico.
• To have authentic conversations, it’s important to listen to what the other person is saying and to assess their pause time.
• People regulate each other’s neural systems by talking to each other.
• The great thinkers spent a lot of time in the thinking part of their brain rather than the primitive part.

Links

How to Read a Person like a Book

Website

Anne deLain Clark on LinkedIn